Shipping & Delivery Policy

01. Overview

BoostServ (operated by BOOSTPAD BUSINESS SOLUTIONS (OPC) PRIVATE LIMITED, India) provides dedicated email infrastructure delivered electronically. There is no physical product, courier, or shipping fee associated with any plan.

At a glance

• Digital SaaS — no physical goods are shipped
• Access is provisioned within 24–48 hours of payment confirmation
• Delivery is electronic: dashboard login + credentials sent by email
• No shipping or handling charges apply

02. Nature of Service

BoostServ is a digital, cloud-hosted subscription service. Each customer receives access to a dedicated IP address and a web-based dashboard. No tangible or physical items are produced, packaged, or dispatched.

03. Delivery Method

Upon successful payment, delivery is carried out electronically via:

• Account activation on your BoostServ dashboard
• An onboarding email with setup instructions sent to your registered email address
• In-app notifications confirming provisioning status

04. Provisioning Timeline

Service access is typically provisioned within 24 to 48 hours of payment confirmation. In most cases provisioning completes much sooner. Timelines may vary slightly depending on DNS propagation, reverse DNS (rDNS) assignment by the upstream provider, and verification steps required for dedicated IP allocation.

Delays beyond 48 hours

If you have not received your activation email within 48 hours of payment, please check your spam folder and then email support@boostserv.io with your order ID. We will respond within 24 hours and, if warranted, issue a full refund under our Refund & Cancellation Policy.

05. No Physical Shipment

Because BoostServ is a purely digital service, the following do not apply:

• Physical shipping or courier delivery
• Shipping, handling, or packaging charges
• Tracking numbers or delivery addresses (other than your email address)
• Import duties, customs, or cross-border shipping considerations

06. Failed Delivery

Electronic delivery is considered complete when the activation email is sent to the address on file and/or the account is marked active in the dashboard. If you are unable to access the service for reasons on our end within the stated 24–48 hour window, contact support@boostserv.io. We will either resolve the provisioning issue or issue a full refund to the original payment method.

07. Contact

BOOSTPAD BUSINESS SOLUTIONS (OPC) PRIVATE LIMITED

Plot No 211, Okhla Phase 3, Road 1,
Okhla Industrial Estate, New Delhi,
South Delhi – 110020, Delhi, India

CIN: U62011DL2025OPC443429

GSTIN: 07AANCB2883L1Z4

support@boostserv.io